Customer

Tamara

• What is Tamara?
• Where can I use Tamara?

Account

• How can I sign up?
• How can I complete my ID verification?
• How can I change the payment method ?
• Can I create more than one Tamara account?

Payments

• How do I make a payment?
• Can I pay only a part of my payment?
• What happens if I don't pay?
• Why was my payment rejected?
• What are the different method I can pay with?

Refunds / Returns

• How can I cancel or return an item?
• Why am I being charged for an order that I returned/canceled?

Orders Issues

• Why was my order declined?
• How can I track my order?
• Why can't I find the payment option I am looking for?
• Why can't I find Tamara as a payment option?
• What are Tamara’s maximum/minimum purchase limits?
• Can I make another purchase while I have a pending order?