Customer

Tamara

• What is Tamara ?
• Our partners

Account

• How to sign up ?
• ID Verification
• How to change the payment method ?
• Creating more than one account

Payments

• How to pay ?
• Paying partially
• Consequences of not paying
• Rejected payments
• Payment methods

Refunds / Returns

• How to cancel and return items ?
• Returned/canceled orders you’re being charged for

Orders Issues

• Declined orders
• Tracking your order
• Finding payment options: pay later and Split into 3 payments
• Finding the Tamara option
• Tamara’s maximum/minimum purchase limits
• Buy with a pending order