Tamara shares information with SIMAH. What does that mean?
Tamara shares information about all existing customers who are utilizing its payment solutions with the Saudi Credit Bureau (SIMAH).
Since Tamara offers a credit product, the Saudi Central bank (SAMA) requires customer information to be shared with SIMAH. This requirement applies to all banks, financial institutions, and entities that offer credit products in KSA.
What information is shared with SIMAH?
As requested by SIMAH, the following information is shared:
- Customer information, including
- Name
- Age
- Nationality
- Address
- Information about the customer’s history with Tamara’s products, including
- Due payments
- Selected payment solution (such as “Split your payments”)
Your order and payment history with Tamara
Where can I check my SIMAH report?
You can check your SIMAH report through the SIMAH website. SIMAH provides you with a full report on your current credit status and an overview of all the Tamara payment solutions you have used.
Please note that SIMAH may charge you a fee to view the full report.
How am I impacted by my information being shared with SIMAH?
Your SIMAH score is impacted by the information shared about your payment history. For example, if you consistently make your payments on time, your SIMAH score will be positively impacted. However, SIMAH scores will be negatively impacted if payments are consistently late.
Please note that your SIMAH score is also impacted by your payment history for each of your credit accounts, not just by Tamara.
What is a write-off?
A write-off is a customer who has gone more than 180 days without making a payment. When this happens, we work with SIMAH to report the customer’s account as a write-off.
Customers will receive communication from Tamara 30 days before being reported as a write-off and will be able to pay the account off in full before it is reported.
