Rest assured, your customers aren't being rejected by your store.
However, their orders might be declined for various reasons, including but not limited to:
- Age eligibility: Certain products may have age restrictions.
- Credit limit: Orders might exceed the customer's credit limit.
- Pending dues or payments: Unsettled dues or pending payments could impact order processing.
- Purchase limit: Orders exceeding a set purchase limit may be declined.
- Legal document requirements: Some purchases may require specific legal documents.
- ID verification process: Orders may be subject to an ID verification process for security purposes.
- Card type: Compatibility issues may arise with certain card types.
Boosting customer eligibility:
Encourage your customers to learn here how they can enhance their eligibility and ensure a seamless shopping experience with Tamara.
By understanding these factors, you can better assist your customers and provide them with the support they need for successful transactions.