If your payment was rejected, it may be due to the following reasons:
- Your card does not have sufficient funds
- You are using a pre-paid card
- The card e-commerce features have not been activated
- A temporary suspension of your card (check with your bank)
Try calling your bank or pay with another card.
For more information, please contact us on
KSA: 8001240441 from 9 am to 6 pm
UAE: 80001830167 from 10 am to 7 pm