How can I complete my ID verification?

If you're signing up for the first time (in-store or via the Tamara app), we'll need to verify your ID before you can make your first purchase. It's a quick and easy process!

To verify your ID and complete your sign-up process, follow the steps below:

For KSA:

1. Share your National ID / Iqama number. 
2. You'll be redirected to the National Single Sign On (NSSO) page, where you'll find a unique digit code. 
3. Open the Nafath App and select the corresponding code. 
4. Tap Continue, and then Accept to finish verifying your ID. 

*Please note that these steps apply to both Saudi nationals and residents, and can only be completed within KSA.

For the UAE and Kuwait: 

You’ll need to verify your ID by

1. Uploading a picture of the front and back of your ID. 
2. Snap a selfie that closely mirrors your ID picture, ensuring camera access is granted prior.

To be eligible, your ID must be:

• Valid and not expired
• Not linked to any other Tamara account. 

*Please note that you In accordance with the regulations of the Saudi Central Bank (SAMA), we only offer our payment solutions to customers aged 18 and above.

In UAE: When you reach the checkout stage, some merchants may require you to add your bank information.

To ensure a smooth, secure process, please follow these steps: 

1. Click “Start” to begin. 
2. Once connected to Lean, click “continue” and select your bank.
3. Click “Allow” and sign in to your bank account.