1. When would I receive a payment link?
You would receive a payment link only upon your request by contacting Tamara’s customer service team. Payment links are not sent automatically.
2. What information is included in Tamara's payment links?
Tamara's payment links are designed to prioritize your security. Each link includes the following details:
- Store name: The name of the store or business you made your purchase from.
- Payment amount: The exact amount you need to pay.
3. How can I confirm the authenticity of a payment link?
To verify a payment link:
- Compare the Store Name, and Payment Amount with your own records.
- If any of these details don’t match, the link might not be legitimate.
4. Are the details in the payment link private?
Yes, all details in Tamara’s payment links are confidential and should only be accessible to Tamara and you, the customer.
5. What should I do if I receive an unexpected payment link?
If you receive a payment link that you did not request—or if it’s not from a third party, such as a collection agency working with Tamara to manage overdue payments—it may be fraudulent.
- Do not click on the link.
- Immediately contact Tamara’s customer support team to verify its authenticity.