If you’re experiencing any of the following issues with your order:
- Order not delivered
- Product not as described
- Refund or cancellation problems
Start by reaching out to the store directly, as they have the most detailed information about your order.
If you're unable to contact the store or if the issue remains unresolved, we’re here to help! Just get in touch with us, and we’ll assist you.
We can escalate issues for orders placed within the last 120 days. For more details, check out how to raise a claim for an issue with my order?