Order Complaint

If you’re experiencing issues with your order and using Tamara on an iOS app, you can now request to raise a complaint.

Here’s how to do it:

1. Log in to your Tamara account 
2. Go to My Purchases
3. Navigate to the Orders tab 
4. Select the order you’d like to track 
5. Press Help Center

To follow up on your complaint status:

1. Log in to your Tamara account 
2. Go to My Purchases
3. Click on View Details next to the order you raised a request for
4. You’ll be able to see the request status under Previous Issues